Mansion Alcazar Hotel Cuenca, Cuenca
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Key details
About the Hotel
Calle Bolivar 12-55 Y Tarqui,
Cuenca,
Ecuador,
010150,
Azuay
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Suite
Max:
2 persons
345 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
room details
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Small King Room
Max:
1 person
175 sq. feet
Bed options:
1 Single bed
Shower
room details
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Standard Twin Room
Max:
2 persons
260 sq. feet
Bed options:
2 Single beds
Shower
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Coffee shop
- Smoke detectors
- Fire extinguishers
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Facial
- Beauty treatment
- Back massage
- Full body massage
- Make up services
Room features
- Heating
- Sitting area
- Dressing area
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Location
Calle Bolivar 12-55 Y Tarqui,
Cuenca,
Ecuador,
010150,
Azuay
Map view
Calle Bolivar 12-55 Y Tarqui,
Cuenca,
Ecuador,
010150,
Azuay
City landmarks
Parks
Calderon Park
3600 ft
Church
La Catedral de la Inmaculada Concepcion de Cuenca
3600 ft
Museums
Pumapungo Museum and Arqueological Park
1.3
mi
Calle Luis Cordero
Old Cathedral of Cuenca
3600 ft
Market
Mercado 10 de Agosto
2200 ft
Museums
Museum of the Aboriginal Cultures
3600 ft
Museums
Museo Municipal de Arte Moderno
2200 ft
Bridges
Puente Roto
3600 ft
San Francisco
Canari communities
2200 ft
Calle Larga
Straw hat Museum
2200 ft
Rio Tomebamba
3600 ft
Calle Larga
The Ruins of Todos Los Santos
3300 ft
Museums
El Museo de Esqueletologia
2100 ft
Museums
Museum of "Las Conceptas"
3600 ft
Calle Benigno Malo 4 - 103 y Calle Larga
Galeria de Arte Contempora neo Ariel Dawi
2100 ft
Presidente Cordova Hermano Miguel
Museum of the Canari Identity
3600 ft
Herman Miguel 3-23 Paseo Tres de Noviembre
Reserva y Museo de las Artes Populares
2300 ft
Parks
San Blas Park
3600 ft
Museums
Museo Remigio Crespo Toral
3600 ft
Museums
Museum of "Las Conceptas"
3600 ft
Calle Luis Cordero Mariscal Sucre
Museo Catedral Vieja
1.1
mi
Nearby
Museums
Prohibido Centro Cultural
1200 ft
Church
Church of Santo Domingo
800 ft
Church
Iglesia Del Carmen
800 ft
Mariscal Sucre
Plaza de las Flores
1100 ft
Simon Bolivar 13 - 89 y Estevez de Toral Cuenca Ecuador
Fundacion Municipal Bienal de Cuenca
700 ft
Vargas Machuca y Gaspar Sangurima aka Mercado Artesenal Rotary
Plaza Civica
1500 ft
Rafel Maria Arizagua
Economuseo Municipal Casa del Sombrero
1800 ft
Simon Bolivar and Miguel Heredia
Art Cuenca
1900 ft
Mariscal Sucre y Coronel Talbot
San Sebastian Park
2200 ft
Restaurants
Casa Alonso
400 ft
Simon Bolivar 12-55 y Calle Tarqui Mansion Alcazar Boutique Hotel
Mozart Culture of Coffee
400 ft
12-54 Simon Bolivar
PampaMesa
400 ft
Tarqui 9-61 y Gran Colombia
Mangiare Benne Restaurante
1000 ft
Estevez de Toral 8-91 y Simon Bolivar
La Caleta Nueva Cocina Ecuatoriana
1200 ft
Mariscal Sucre 13-56 Hotel Casa del Aguila
El Pedregal Azteca
1100 ft
Estevez de Toral 8-60 y Bolivar One block from San Sebastián park
El Asador
600 ft
Mariscal sucre General Torres
Ortuko
1100 ft
Estevez de Toral 8-50 Sucre y Simón Bolivár
Fractal
600 ft
Simon Bolivar y Padre Aguirre
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
8.4
Location
9.4
Service
10.0
Dining
8.6
Alfred
United States of America,
March
2025
6.4/10
My stay at Mansion Alcazar was truly enchanting, from the warm welcome with drinks to the beautiful garden views. While the service was really good and the location ideal for exploring Cuenca, I did encounter some discomfort due to the chilly atmosphere and lack of temperature control in my room. Still, the charm of the hotel and its history made it a nice experience.
Rooms
8.0
My room was spacious and offered a lovely view of the garden, but it could have been cleaner when I arrived. The rose petals and fruit plate were wonderful touches, though the chilliness made it less inviting at times.
Service
10.0
The staff were fantastic and very accommodating, arranging transportation and providing warm water bottles during my stay. Their attention to detail really made a difference in my experience.
Location
10.0
Mansion Alcazar's location is fantastic, just a short walk from the old town, making it easy to explore Cuenca. The garden provides a peaceful escape amid the vibrant city life.
Dining
9.0
Breakfast in the dining area was good, featuring a great selection of dishes. My meals at the restaurant were equally enjoyable, including a standout dinner on my first night. However, I did miss having more options during breakfast.
Facilities
8.0
The hotel offered various facilities, including room service and a spa that I wish I had more time to explore. However, some areas felt a bit under-furnished and uncomfortable, especially the dining chairs.
Charlie
United States of America,
February
2025
6.0/10
My stay at Mansion Alcazar was truly enchanting. The location in the heart of Cuenca made exploring the historic center effortless. While my room was charming, it was a bit noisy due to its proximity to the reception area. However, the attentive staff and beautiful garden more than made up for any minor inconveniences.
Rooms
8.0
The small double room was comfortable and beautifully appointed. though I could hear noise from the reception area. I recommend asking for a quieter room in the garden for a more peaceful experience.
Service
10.0
The staff was really good and genuinely cared about my comfort. They were helpful and attentive, anticipating my needs. A special nod to Veronica at the front desk, whose knowledge and recommendations greatly enhanced my stay.
Location
8.0
Perfectly situated in the historic center, the hotel allowed easy access to all the local attractions. However, the nearby street noise can occasionally be distracting.
Dining
10.0
Dining at the hotel was a delight, with a wonderful combination of buffet and table service. The meals were delicious, and I especially enjoyed the complimentary afternoon tea.
Facilities
8.0
The hotel offered excellent facilities including room service, laundry, and even an airport shuttle. However, I did notice that parking can be a bit tricky.
Nick
United States of America,
January
2025
5.0/10
I had a magical stay at Mansion Alcazar, immersed in its stunning historic charm and beautiful gardens. The service was perfect, but the breakfast options could use a bit more variety. Overall, it was a good experience that highlighted the best of Cuenca.
Rooms
10.0
My suite was spacious and modern, complete with a lovely view of the garden. It felt both luxurious and historic, which I truly appreciated.
Service
10.0
The staff were warm and attentive, always accommodating my requests, whether it was for room service or arranging local tours.
Location
10.0
Situated within walking distance of the old town, the location was perfect for exploring Cuenca's vibrant culture and history.
Dining
8.0
While the breakfast was good, offering fresh juices and pastries, it felt somewhat limited in options. Dinner at the restaurant, however, was divine and a highlight of my stay.
Facilities
8.0
The hotel had a beautiful courtyard and garden, creating a peaceful oasis. However, some aspects like the laundry service were pricier than I'd expected.
Clarence
United States of America,
December
2024
7.2/10
My stay at Mansion Alcazar was overall good, with stunning architecture and really good staff. The central location made exploring Cuenca easy, though I did find the temperature in the hotel quite chilly without adequate heating in the rooms. Breakfast was enjoyable, but I felt the dining options could use a bit more variety.
Rooms
8.0
The room was nicely furnished but a bit small and noisy due to its location around the courtyard. Additionally, there were some cleanliness issues upon check-in, like a used tissue left on the table.
Service
10.0
The staff were incredibly attentive and helpful throughout my stay, accommodating special requests and assisting with travel arrangements.
Location
10.0
The location was perfect for exploring the rich historical sites of Cuenca, all within walking distance, including the iconic Cathedral of Immaculate Conception.
Dining
7.0
The complimentary breakfast was satisfying and enjoyable, but the lunch and dinner options seemed somewhat limited, which was a bit disappointing.
Facilities
8.0
The hotel had various useful facilities like room service and a lovely garden area. However, additional thought could be given to guest comfort in terms of furniture choices.
Linda
United States of America,
December
2024
7.2/10
My stay at Mansion Alcazar was truly nice. The stunning architecture and beautiful gardens captivated me from the moment I arrived. The staff were incredibly friendly and attentive, ensuring I had everything I needed. However, I found the lack of heating during my stay uncomfortable, and some of the furniture was a bit formal for my liking.
Rooms
8.0
I stayed in a suite that had a spacious living area and a cozy bedroom. The wood floors did squeak, which added to the charm but might not suit everyone. The bathroom, although small, was newly remodeled and the water was always hot.
Service
10.0
The service at Mansion Alcazar was really good. From the warm welcome with a drink to the helpful staff who supported me during an emergency, I felt very well cared for throughout my stay.
Location
9.0
This boutique hotel is perfectly located in the heart of Cuenca. I loved how it was within walking distance of many beautiful sites, making it convenient for exploring the old town.
Dining
9.0
Breakfast was nice, especially the delicious omelette I had. The dinner from Casa Alonso was fabulous, especially the fresh ceviche and New York Strip steak that I ordered as room service.
Facilities
7.0
Mansion Alcazar offered a range of facilities, including room service and a cozy dining area. However, the lack of heating in the main areas was a downside during my stay.
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